Customer Satisfaction

A Leader of World LCD Service and Logistics Center through CUSTOMER-ORIENTED QUALITY

As a leader of world LCD service and logistics center, TDS offers prototypes in the industry through quality management system.

TDS provides win-win solutions on step ahead and achieve secure relationship with customers.







CUSTOMER-ORIENTED QUALITY

Quality means fulfillment of our obligations to our customers without making any additional demands.

Products: Quality, Reliability, Documentation adequacy, Packaging quality, Packaging convenience

Employees: Friendliness, Courtesy, Accessibility, Attention, Competence, Flexibility, Understanding of customer needs, Appearance, Effective use of time

KPI: On-time processing, On-time delivery, Condition on delivery, Quality reports

CLCA: Problem solving, Continuous Improvement

 

 

QUALITY MANAGEMENT SYSTEM

Document what you do, Do what you document